Privacy Policy

This Privacy Policy describes how PÁLM ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from https://palmswm.shop (the "Site").

Information We Collect

When you visit the Site, we automatically collect information about your device, including web browser, IP address, time zone, and cookies installed on your device. Additionally, as you browse the Site, we collect information about the pages or products you view.

When you make a purchase, we collect:

- Name

- Billing and shipping address

- Payment details (via Shopify Payments, not stored by us)

- Email address

- Phone number (if provided at checkout)

How We Use Your Information

We use this information to:

- Fulfill orders

- Communicate with you

- Screen orders for fraud

- Send promotional offers (if opted in)

Sharing Your Personal Information

We do not sell your personal data for monetary compensation. We may share your data with Shopify (our e-commerce platform) and shipping carriers to process your order. Under certain U.S. state privacy laws, sharing data with advertising platforms for targeted advertising may be considered a form of sale or data sharing. See Your Privacy Choices for options.

Tracking Technologies

We use cookies and similar tracking technologies to understand how visitors use our site, improve store performance, and measure the effectiveness of our marketing.

Specifically, we may use:

- Meta Pixel and Meta Conversions API: We use Meta's Pixel and server-side Conversions API to track site events (such as page views, product views, and purchases), measure advertising performance, and support retargeting on Meta platforms (Facebook, Instagram).

- Analytics tools: We may use Google Analytics or similar analytics services to understand site traffic and visitor behavior in aggregate.

- Shopify analytics: Shopify collects data about store activity as part of providing our e-commerce platform.

This data may be used to understand site activity, improve the shopping experience, measure advertising effectiveness, and support marketing efforts.

You can manage cookie preferences through your browser settings. To manage advertising preferences, visit Meta's Ad Preferences (facebook.com/adpreferences) or Google's Privacy Controls (myaccount.google.com/data-and-privacy).

Your Rights

If you are a U.S. resident, you have the right to access, correct, or delete your personal information. To exercise this right, contact us at info@palmswm.shop.

Data Retention

We keep your order information unless you ask us to delete it.

For more information, questions, or complaints:

Email: info@palmswm.shop

Site: https://palmswm.shop